Please allow 3-7 business days for your order to arrive. We source products from Sydney and Melbourne warehouses to bring you epic offers and the lowest prices.

However please note some deliveries may take up to 15 business days (excluding weekends and publicly-recognised holidays) from your order confirmation and payment processing until delivery of your product.
We only deliver to Metro areas. If items are undeliverable due to your area not being a Metro Area you must pickup from the local depot. If the item is returned double shipping will apply plus 15% restocking fee. Rural properties, farms and remote / hard to access areas are classed as non Metro.
During this situation sending big items e.g Treadmill, Bike and Trampoline, etc to NT and WA addtional postage might be required, please contact us if we can help to check.
For peace of mind, all orders will be provided with a tracking number once shipped.

Returns are easy, simply contact us for a returns number and send your item to our returns centre for fast processing. We'll get you a replacement or refund in a snap!
All returns must be directed through Customer Service. Please do not return or post items before obtaining instructions from us. If you do, there is a risk that your returned item may not be identifiable and accepted.
If you changed your mind about your purchase and wish to return the product, you must make sure the items to be returned in their original condition, unused and complete with packaging and documentation. We will process the refund upon receiving the returned goods. You will be responsible for return postage and a 10% re-stocking fee will be deducted from your refund. This also applies to orders cancelled while in transit.

Please visit our Return & Refund Policy here https://sportivy.com.au/policies/refund-policy

We Put Our Customers First to us. If it doesn't fit, it breaks, you've changed your mind or for no reason whatsoever simply send it back to us and we'll cheerfully refund you every cent.

Returns are easy, simply contact us for a returns number and send your item to our returns centre for fast processing. We'll get you a replacement or refund in a snap!

In the unlikely event that you find your item cheaper at another online store, just let us know and we'll beat the competitor's pricing hands-down.

We insist that you love everything you buy from us. If you're unhappy for any reason whatsoever, just let us know and we'll bend over backwards to make things right again.